Welcome to John Holland Sales Limited

+44 (0)114 2565040

OUT OF HOURS ENQUIRIES PLEASE CALL

+44 (0)7972 910999

At John Holland, we employ our own finance specialist, Peter Lefley who can advise on a variety of funding solutions and guide you through your options.

Our dedicated team offer a complete service and will take the hassle out of purchasing your next vehicle. We don’t think financing your vehicle is rocket science, we listen and help you through the process.

We are able to make it more about you, and take the complications away, offering you a simple, uncluttered approach to financing your next vehicle.

We understand that every customer is an individual, and recognise that our distinctive vehicles require a bespoke approach to arranging finance.

This is why we work with you to tailor a package around you, from Lease Purchase, PCP (Personal Contract Purchase) and Hire Purchase options, we always strive to find the best solution for you.

We work with a number of flexible and reputable lenders who have been tried and tested by us, so you know you are in safe hands.

In most cases we can offer a same-day completion service.

We can introduce you to a limited number of finance providers. We will receive a commission for the introduction.

This will always be disclosed if formally requested.

We act as a credit broker and not a lender.

The Small Print:

Finance is subject to status, and available to 18's or over only. Terms and Conditions apply. Please see FAQs below for further details.

Credit is available to persons aged 18 or over, subject to status. Guarantees & Indemnities may be required. Applicants must be resident in the UK (not including the Isle of Man or the Channel Islands).

John Holland Sales Limited is authorised and regulated by the Financial Conduct Authority for consumer credit activities. (FRN 659593). We act as a credit broker and not a lender. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase.

You can check this on the FCA Register by visiting the www.fca.org.uk or by contacting the FCA direct on 0800 111 6768.

The GDPR (General Data Protection Regulations) requires our data controller (Mr Tony Entwistle) to have suitable processes defined and in place in case of a data breach. Depending on the severity of the breach, the data controller has a legal obligation to report a data breach within 72 hours. Further information on the reporting of a data breach can be found on the Information Commissioner’s Office website.

OUR FIVE DATA PRINCIPLES:

• User privacy and data protection are human rights.
• We have a duty of care to our people and customers.
• Data is a liability, it should only be collected and processed when absolutely necessary. We will take great care to ensure only the most accurate and suitable data is stored.
• We loathe spam as much as you do!
• We will never sell, rent or otherwise distribute or make public your personal information. Only with your permission will we do this.
• With your permission we may use your details for Social Media and marketing purposes unless you express otherwise. (All sensitive information will be kept confidential).

Email: pl@jhsales.co.uk

Customer Vulnerability Policy -

John Holland Sales Limited.

We are aware some customers may experience financial difficulties as a result of the current situation and we would like to re-assure you of our commitment. We take our responsibility for Treating Customers Fairly and the handling of all customers who may be experiencing vulnerability very seriously and we will do everything we can to support you over the coming weeks and months.

If you are an existing customer and are experiencing difficulties in making your payments please contact the finance provider in the first instance. John Holland Sales Limited will also support and assist you. Please email in the first instance - Peter Lefley: pl@jhsales.co.uk. John Holland Sales Limited are not a lender.

John Holland Sales Limited is a responsible organisation and we have in place appropriate procedures for identifying and dealing with vulnerable customers to ensure that they are:

1. Treated fairly and appropriately
2. Treated on an individual basis, with a suitable level of forbearance and consideration.
3. Communicated with in an ethical manner that is suitable to their circumstances and any limitations they may have.
4. Generally supported in the appropriate manner.

John Holland Sales Limited has processes and procedures in relation to vulnerable customers to ensure we adhere to best practices at all times, this includes, but is not limited to the latest regulation and guidance issued by the Financial Conduct Authority (FCA)

1. The latest regulation and guidance issued by the Finance & Leasing Association (FLA)
2. Industry ‘best practice’ initiatives including those produced by various specialist organisations including;

• Money Advice Trust
• National Debtline
• StepChange
• Citizens Advice Bureau
• Royal College of Psychiatrists

To summarise, as a business, we take our responsibility to Treating Customers Fairly and our handling of all vulnerable customers very seriously.

We aim to provide customers with all of the information that they need to be able to make informed decisions and we also ensure that should their circumstances change they are aware of all options and the impacts associated with subsequent choices. John Holland Sales is not a lender.

We look to provide an empathetic approach designed to meet all customers' needs and this is supported by clear and well designed communications. If you feel that John Holland Sales Limited can assist you with your needs further, please contact Peter Lefley by email: pl@jhsales.co.uk